Content Moderation

Content Moderation Services by Kaya Systems

Kaya Systems INC. provides Content Moderation Services to clients across the world. Over the years, we have developed expertise in providing quality content moderation service. Our portfolio of expertise includes supporting clients on 24×7 on yearly basis.

A Case Study

The following case study summary demonstrates and validates the claim.

A Multimedia client based out of California approached Kaya Systems to provide them with moderation service. The task involved supporting their eight social media websites. After a few days of training a basic team was ready to take over the moderation and quality control function. Initially, eight associates started supporting the client in three shifts. As the team gained experience, it started to provide regular feedback to the client to improve the service and customer experience.

In the next two years, the total number of social media sites grew from eight to fifty. The team would filter for pornography, violence, anti-social behavior, or any other content that the client listed as unacceptable or unfit for posting, or might cause copyright conflict. One of the tasks was story maintenance and this involved title making, description editing, broken link building, and monitoring of relevance of the data posted to the story (user comments). Filtering for spam was also one of the main tasks.

During the life of the project, Kaya Systems received raving reviews from the client. Given the experience we gained, we believe we are in a strong position to offer quality content moderation services.

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List of Things Kaya Take Care of

Child Safety

Cyber Bullying, child abusive material and personally identifiable information all become the part of our vetting services to ensure child safety on a website.

Security Alerts

Our team of moderators is efficient enough to remove the security alerts like bomb and suicidal threats if they are posted by someone on the website. We make sure that you are completely protected when using out content writing services.

Anti – Social Behavior

Being moderators, we also deal with Spamming, Abusive Language, Multiple Posting, Nonsensical Comments, Links to Illegal Content; Trolling & Commercial Advertising to check anti-social behavior.

Copyright Concerns

Ensuring plagiarism and piracy free content and images to avoid the copyright hassles, is a part of our content moderation process.

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