Kaya Systems is a globally operating outsourcing company, which encourages small businesses to hire virtual assistant with great experience and training on budget. We aim to support and help small to medium size businesses to expand as much as possible. For this purpose, we design and develop websites, campaigns and other marketing strategies to make sure that your company becomes stable with great output.
Being a really qualified company, we possess a huge profile and practical experience in different markets for technology purposes. This helps us to plan out better things when a client comes to us with unprepared mind. Even there are clients who got their strategies ready but we always make sure to get it more perfectly done, as we are honest about our work. We do not hesitate to go out of margins to get our client what he/ she speaks for.
Back Office Support might be the solution for you. Unlike Business Process Outsourcing (BPO) solutions, which allow you to outsource a complete department with standardized tasks, Back Office support allows you to outsource semi-standardized tasks such as email and chat support, documentation, data mining, research and report writing, presentation preparation, book-keeping, financial analysis, website development services and support, etc. to an offshore team. The back-office team works with the front-office staff/team in a real-time environment using telephone/chat/email tools. This combination of front and back office services teams allows an organization to reduce cost and improve productivity.
Here we have mentioned the steps to help you know how we work:
The interaction between the two offices depends on the front office
communication requirements. Normally,
regular meetings are setup to take stock of
different tasks. Some clients involve the back office services even at
the strategic
level and try to tap into their input; for others, the front office has very strict
requirements/expectations of what needs to be done and when; it almost becomes a
traditional BPO
environment. Our experience suggests that it is wise to involve the
back office services team as their input can
help to improve productivity and save
cost.
We offer Back Office Support
Services at two levels: basic and advanced.
The difference between the two is the level
of expertise.
A Basic-level Support associate normally has a bachelor's degree and is not a specialist
in
any particular area. The associate provides general-purpose support, whether you
require
ad posting, data entry, creating forms or content updating etc.
However, an advance-level support associate is a specialist who has an ACCA (accounting),
MBA, or a Computer Science degree.
We're the best professionals in this field
If you are managing a small or a medium size business & looking to save cost on staff? Then you are on a right place. Now You can save up to 70% on staff costs to hire a Virtual assistant. We will Connect you with an outsourcing expert to see how outsourcing can transform your business.